Your privacy and data security matter to us.

tenant.in is a property discovery platform that connects property seekers directly with property owners across India without brokers or intermediaries.

We operate in accordance with applicable Indian laws including the Information Technology Act, 2000 and related rules.

Privacy-related questions can be sent to support@tenant.in.

• Account information — name, email address, hashed password, phone number, and account role.
• Property information — listing details, rent, property photos, amenities, and listing metadata.
• Inquiry & activity data — saved listings, inquiry activity, notification history, and property interactions.
• Payment information — transaction identifiers, purchase history, and billing metadata. Card or banking information is never stored directly by tenant.in.
• Device & security data — IP address, browser type, request logs, and security monitoring data used for fraud prevention.

• To create and secure user accounts.
• To power property discovery and inquiry workflows.
• To process credit purchases and transaction history.
• To prevent abuse, fraud, spam, and suspicious activity.
• To improve recommendations, search quality, and platform safety.
• To communicate important account or product updates.

tenant.in does not sell personal data. Information is shared only where operationally necessary.

• With payment providers such as Razorpay for payment processing.
• With infrastructure providers including hosting, database, media storage, and email delivery services.
• With property owners when seekers intentionally unlock contact details using platform credits.
• When legally required by courts, regulators, or government authorities.

We retain account data for as long as your account remains active.

Account deletion requests are processed within 30 days, except where retention is legally required for taxation, fraud prevention, dispute handling, or financial compliance purposes.

Certain transactional records may continue to exist in secure archival systems for compliance and security obligations.

tenant.in uses industry-standard safeguards including encrypted HTTPS communication, password hashing, CSRF protection, rate limiting, access controls, and abuse detection systems.

While we work continuously to secure the platform, no online system can guarantee absolute security.

• Access the personal data associated with your account.
• Request correction of inaccurate information.
• Request deletion of your account and personal information.
• Withdraw consent for optional communications.